Terms & Conditions

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1. About Us

These Terms & Conditions apply to purchases made from Add Mgmt Ltd.

In these terms, "we", "us" and "our" refer to Add Mgmt Ltd. "You" and "your" refer to the customer, client, purchaser, user, or visitor using our website, products, services, courses, memberships, communities, or digital content.

If you have any questions about these Terms & Conditions, you can contact us at:

Email: creators@addmgmt.co.uk

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2. Acceptance of These Terms

By accessing our website, purchasing from us, signing up to our services, joining one of our courses, memberships, communities, or using our digital products, you agree to these Terms & Conditions.

If you do not agree with these terms, you should not use our website, purchase from us, or access our products or services.

You may also be asked to confirm your agreement to these Terms & Conditions at checkout by ticking a checkbox before completing your purchase.

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3. Products and Services

We may offer digital products, online courses, memberships, communities, templates, guides, resources, downloads, workshops, coaching, consulting, and other services.

Product descriptions, pricing, features, access details, and any included support will be set out on the relevant product page, checkout page, sales page, proposal, or written agreement.

We make reasonable efforts to ensure that product and service descriptions are accurate, but we may update, change, or improve our products and services from time to time.

 

4. Digital Products

Digital products may include, but are not limited to:

• downloadable resources;

• online courses;

• templates;

• guides;

• recordings;

• memberships;

• communities;

• digital training materials;

• online content;

• documents, workbooks, or other digital resources.

 

Digital products are usually delivered electronically, either by email, download link, online portal, course platform, membership area, community platform, or another digital delivery method.

You are responsible for ensuring that you provide the correct email address and that you have suitable internet access, software, and devices to access the digital product.

 

5. Immediate Access and Waiver of Cancellation Rights for Digital Products

When you purchase a digital product from us, you may receive access immediately or shortly after purchase.

By purchasing a digital product, you expressly agree and consent to us supplying the digital product before the end of any statutory cancellation or cooling-off period.

You acknowledge that once access to the digital product has started, you lose your right to cancel or withdraw from the purchase, where permitted by law.

By completing your purchase, you agree that:

• you want immediate access to the digital product;

• you understand that access may begin immediately after purchase;

• you acknowledge that once access has started, you waive your right to cancel or withdraw from the purchase;

• you understand that digital product purchases are final once access has been provided; and

• you understand that refunds are not available once access has started, except where required by law.

This does not affect your statutory rights where a digital product is faulty, not as described, not supplied, or where you are otherwise legally entitled to a remedy.

 

6. Checkout Waiver Checkbox for Digital Products

Where required, you may be asked at checkout to tick a checkbox confirming that you:

• agree to receive immediate access to the digital product;

• acknowledge that you waive your right to cancel or withdraw once access has started; and

• understand that digital product purchases are final and non-refundable once access has been provided, except where required by law.

If you do not tick this checkbox, you may not be able to complete your purchase of the digital product.

 

7. Prices and Payment

All prices will be shown on the relevant product page, checkout page, invoice, proposal, or written agreement.

Prices may be displayed in GBP or another currency, depending on the checkout or payment provider used.

Payment must be made in full at the time of purchase unless we have agreed otherwise in writing or unless a payment plan is offered.

We may use third-party payment processors to collect payments. By making a purchase, you also agree to the applicable terms and conditions of the payment processor.

You are responsible for ensuring your payment details are accurate and up to date.

 

8. Payment Plans and Failed Payments

Where a payment plan is offered, you agree to make all payments due under that plan.

A payment plan is not a subscription that can be cancelled simply because you no longer wish to use the product or service, unless we have expressly stated otherwise in writing.

If a payment fails, we may attempt to collect the payment again. If payment remains outstanding, we may suspend or remove your access to the product, service, course, membership, community, or digital content until the outstanding amount is paid.

You remain responsible for all payments due under the agreed payment plan.

 

9. Refund Policy

Our refund policy will be set out on the relevant product page, checkout page, sales page, or refund policy page.

Unless otherwise stated, digital product purchases are final and non-refundable once access has been provided.

Refunds will not be given simply because:

• you changed your mind after purchase;

• you no longer want the product;

• you did not use the product;

• you purchased by mistake;

• you failed to read the product description before purchasing;

• you did not complete a course, membership, or programme;

• you expected a different outcome without following the content or guidance provided.

Nothing in these terms affects your statutory rights. If a product is faulty, not as described, not supplied, or you are otherwise legally entitled to a refund or remedy, we will comply with our legal obligations.

 

10. Memberships, Subscriptions and Communities

If you purchase access to a membership, subscription, or community, the relevant product page or checkout page will explain whether access is for a fixed period, recurring subscription, or ongoing membership.

For recurring subscriptions, payments will continue until cancelled in accordance with the cancellation instructions provided at purchase or within the membership platform.

Cancellation of a subscription prevents future payments but does not automatically entitle you to a refund for payments already made, unless required by law or expressly stated in the relevant refund policy.

We reserve the right to remove access to a membership, subscription, or community if payments are not made, if these Terms & Conditions are breached, or if behaviour inside a community is inappropriate, harmful, abusive, or disruptive.

 

11. Your Account and Access

Where a product or service requires an account, login, membership area, or community access, you are responsible for keeping your login details secure.

You must not share your login details, account access, course access, membership access, download links, or digital materials with anyone else unless we have given you written permission.

We may suspend or terminate access if we believe that account access has been shared, misused, or used in breach of these terms.

 

12. Intellectual Property

All content, materials, resources, templates, videos, downloads, documents, training materials, course content, branding, website content, and other intellectual property provided by us remain owned by Add Mgmt Ltd or our licensors, unless otherwise stated.

When you purchase or access a digital product, course, membership, or resource, you are granted a personal, limited, non-exclusive, non-transferable licence to use the materials for your own personal or internal business use.

You must not, without our written permission:

• copy, reproduce, share, sell, licence, distribute, or publish our materials;

• upload our materials to public websites, shared drives, marketplaces, or platforms;

• use our materials to create a competing product or service;

• claim our materials as your own;

• share your access with another person or business;

• remove any copyright, branding, watermark, or ownership notice.

 

13. User Conduct

You agree not to use our website, products, services, memberships, courses, communities, or materials in a way that:

• is unlawful, harmful, abusive, defamatory, threatening, discriminatory, or misleading;

• infringes our intellectual property rights or the rights of others;

• attempts to gain unauthorised access to our systems, platforms, accounts, or materials;

• disrupts or damages our website, platforms, services, communities, or business;

• involves sharing confidential, offensive, illegal, or harmful content;

• misuses community spaces or communicates with others in a harmful or inappropriate way.

We reserve the right to remove access where these terms are breached.

 

14. Results and No Guarantees

We may provide educational content, resources, guidance, templates, training, coaching, consulting, or other information intended to help you achieve certain outcomes.

However, we cannot guarantee any specific results, earnings, business growth, performance, sales, income, audience growth, platform growth, or other outcome.

Your results may depend on many factors outside our control, including your experience, implementation, market conditions, budget, consistency, audience, platform changes, and business decisions.

Any examples, testimonials, case studies, or results shown are for illustrative purposes only and do not guarantee that you will achieve the same or similar results.

 

15. Third-Party Platforms and Tools

Our products or services may refer to, integrate with, or rely on third-party platforms, tools, websites, payment providers, advertising platforms, social media platforms, course platforms, community platforms, or software.

We are not responsible for the availability, performance, policies, pricing, changes, errors, outages, or decisions of third-party platforms.

You are responsible for complying with the terms, policies, and rules of any third-party platforms you use.

16. Availability and Changes to Products

We aim to provide reliable access to our digital products, courses, memberships, communities, and services, but we do not guarantee uninterrupted or error-free access.

We may update, improve, change, replace, suspend, or remove parts of our products or services where reasonably necessary.

For memberships, communities, or ongoing products, we may update the content, format, features, platform, or access method from time to time.

 

17. Limitation of Liability

Nothing in these Terms & Conditions limits or excludes liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability that cannot be excluded under applicable law.

To the fullest extent permitted by law, we will not be liable for:

• loss of profits;

• loss of sales or revenue;

• loss of business opportunity;

• loss of goodwill;

• loss of data;

• indirect or consequential loss;

• losses caused by third-party platforms, tools, or services;

• losses caused by your failure to follow instructions, keep login details secure, or comply with these terms.

Our total liability to you, where permitted by law, will be limited to the amount you paid to us for the relevant product or service giving rise to the claim.

 

18. Consumer Rights

If you are purchasing as a consumer, you may have certain rights under consumer protection laws.

Nothing in these Terms & Conditions affects your statutory rights.

In particular, if a product or service is faulty, not as described, not supplied, or does not meet legal requirements, you may be entitled to a repair, replacement, refund, repeat performance, price reduction, or other remedy required by law.

For digital products, your cancellation rights may be lost once you have expressly consented to immediate access and acknowledged that you waive your right to cancel once access has started.

 

19. Business Customers

If you purchase from us on behalf of a business, company, partnership, organisation, or other commercial entity, you confirm that you have authority to bind that entity to these Terms & Conditions.

Where you purchase as a business customer, consumer cancellation rights may not apply.

 

20. Privacy and Data Protection

We process personal data in accordance with our Privacy Policy.

Our Privacy Policy explains what personal data we collect, how we use it, the legal bases we rely on, how long we keep it, who we share it with, and your rights under data protection law.

You can contact us about privacy matters at:

Email: creators@addmgmt.co.uk

 

21. Force Majeure

We will not be responsible for any delay or failure to perform our obligations where the delay or failure is caused by circumstances outside our reasonable control.

This may include, but is not limited to, internet failures, platform outages, payment processor issues, cyber incidents, illness, emergencies, strikes, legal restrictions, natural disasters, or other events beyond our control.

 

22. Changes to These Terms

We may update these Terms & Conditions from time to time.

The version that applies to your purchase will usually be the version in force at the time you completed your purchase, unless we are required to make changes by law or for security, operational, or platform reasons.

Any updated version will be posted on our website.

 

23. Governing Law and Jurisdiction

These Terms & Conditions are governed by the laws of England and Wales.

The courts of England and Wales will have jurisdiction over any disputes, subject to any mandatory consumer rights that apply in your country of residence.